Effective Date: June 2026

At Purel Care Herbal Products, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Order Details
• Payment Information (processed securely through trusted payment providers)
• IP Address, Browser Type, Device Information, and Website Usage Data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our products, services, and website performance.
• Respond to inquiries and feedback.
• Prevent fraud and maintain website security.
• Send promotional offers or newsletters (only if you choose to receive them).

3. Payment Security

We do not store your complete payment or credit/debit card information on our servers. All payment transactions are securely processed through trusted third-party payment gateways that comply with industry security standards.

4. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality.
• Remember your preferences.
• Analyze website traffic and user behavior.
• Enhance your shopping experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

We may share limited information only with trusted third-party service providers who assist us with:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Website hosting and maintenance
• Analytics and performance monitoring

These partners are required to protect your information and use it only for the services they provide.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no method of online transmission is completely secure, we continuously work to maintain a secure shopping environment.

7. Your Rights

You have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion of your personal data where legally permitted.
• Opt out of promotional emails at any time by using the unsubscribe link or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Business Name: Purel Care Herbal Products

Email: sales@purelcare.com

Phone: +92 318 0406010

Address: Lahore, Pakistan

Business Hours: Monday – Friday | 9:30 AM – 6:00 PM